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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Access and use knowledge management system
   • Identify requirements for use of knowledge management system
   • Access knowledge management system according to legislative, regulatory and organisational policies and procedures
2. Input to knowledge management system
   • Collect, analyse and prepare inputs for contribution to system, according to organisational policies and procedures
   • Check inputs for clarity, accuracy, currency and relevance
   • Make inputs to system according to organisational policies and procedures
   • Analyse requirements of the system and make suggestions for improvements to relevant stakeholders
3. Review and improve work practices
   • Provide feedback about clarity, accuracy, currency and relevance of system’s output to relevant personnel
   • Document learning resulting from use of the system
   • Improve work practices as a result of learning from use of the system

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

access, use and review knowledge management system according to organisational policies and procedures.

In the course of the above, the candidate must:

provide feedback to the organisation about improvements to the knowledge management system

produce records of outcomes resulting from the use of the system.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key provisions of relevant legislation, regulations, standards and codes of practice that may affect knowledge management

organisational policies and procedures for knowledge management

strategies to review knowledge management systems.

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